ORDER and PAYMENT
Have a look in our PRODUCTS section, choose the piece that you like and send us a message with the model, size and colour of your choice. We will reply right away with all the payment and delivery details. Your order will be confirmed through email and payment can be made through bank transfer.
Because we want to reduce fabric waste as much as we can, we don't make a lot of pieces in advance. Most of our clothes are made in our Bucharest atelier once an order is confirmed, which means the delivery time is of ONE WEEK from the date an order is confirmed.
Custom made pieces
Most of our clothes have a relaxed fit and are designed to fit the majority, but we do understand if you want to make small adjustments to a garment. Longer sleeves, shorter pants, we are open for discussion. Send us an email with the item that you are interested in and the adjustments that you want to make. We'll ask for the details that we require to make the perfect garment for you. Just keep in mind that custom made orders are not returnable.
The lead time for custom made orders is of one week.
Customised items are final. They cannot be returned, refunded, exchanged or altered.
If you have any questions regarding our order, payment and shipping terms, please do not hesitate to write us at firstname.lastname@example.org
We ship WORLDWIDE
Postal or courier service shipping cost will be added to the total order price and will be communicated through email, as it is different from one country to another.
We ship via courier anywhere in Romania and you will be able to track your order on our courier's website once we will send you the air way bill number. Delivery time in Romania is of 1-2 business days, except for Holiday season when courier companies can experience delays due to increased amount of orders.
Shipping outside of Romania will be done through Romanian Post service. Items are sent as priority registered airmail.
Please note that for countries outside the EU, local charges such as import duties and/or sales tax may apply. These charges are at your own expense and we recommend that contact your local customs office for more information. In addition, local customs practices may require you to provide additional information to clear your order. These rules and the delivery time vary by country.